Bookings

You can book directly through our website or by calling us at 0300 5876654. You may also email our team at dmnewkingstonhotel@gmail.com for assistance.

Yes, you can book multiple rooms in one reservation. For group bookings, please contact our booking team for special arrangements and rates.

Once you complete your booking, you will receive a confirmation email with your booking details. If you don’t receive a confirmation, please contact us.

Yes, you can add requests during the booking process or contact us directly after making your reservation. While we do our best to accommodate, all requests are subject to availability.

Payment and Cancellation

We accept major credit cards, including Visa and MasterCard, as well as cash payments at check-in. For specific inquiries, feel free to contact us.

Our standard cancellation policy allows you to cancel up to 24 hours before your check-in date without charge. Cancellations made less than 24 hours prior may incur a cancellation fee. For specific policies, refer to the terms in your booking confirmation.

Please contact us as soon as possible by phone at 0300 5876654. Our team will guide you through the cancellation process and inform you of any fees.

Generally, payment is collected at check-in. However, certain offers or promotions may require prepayment at the time of booking. Check your booking details for specific terms.

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