Privacy Policy
Welcome to Hotel Royal Seven. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or stay at our hotel.
1. Who We Are
Hotel Royal Seven is a hospitality business located at 58 L, Near Kalma Chowk Flyover, Block L Gulberg III, Lahore, Pakistan. This privacy policy applies to both our hotel guests and website visitors.
2. Information We Collect
We may collect the following types of information:
- Personal Information
Your name, phone number, email address, CNIC/passport, and home address (if required for booking or registration). - Booking Details
Room type, check-in and check-out dates, number of guests, and payment method. - Website Usage Information
IP address, browser type, and pages visited (collected through cookies and tracking tools). - Communication Records
Emails, messages, or phone calls made to us for inquiries or bookings.
3. How We Use Your Information
We use the collected information to:
- Confirm and manage your room bookings
- Provide customer service and support
- Improve our website and hotel services
- Send booking confirmations and important updates
- Keep internal records and for legal compliance
We do not sell or share your personal data with any third-party for marketing purposes.
4. How We Protect Your Information
We take your privacy seriously. Your personal data is stored securely and protected using safe systems. Only authorized hotel staff can access your information for booking or support purposes.
5. Cookies and Website Tracking
Our website uses cookies to understand visitor behavior and improve user experience. Cookies do not collect personal data and can be turned off through your browser settings.
6. Sharing Information
We only share your information in the following cases:
- With your consent
- If required by law or court order
- To process your booking through trusted systems (like a booking engine or payment processor)
7. Your Rights
As a guest or visitor, you have the right to:
- Request a copy of your stored data
- Ask us to update or delete your personal information
- Withdraw consent (if given earlier for optional uses like newsletters)
You can contact us anytime at royalsevenhotel@gmail.com to request this.
8. Children’s Privacy
We do not knowingly collect personal information from children under the age of 13 without parent or guardian consent. If we learn we have accidentally collected such data, we will delete it immediately.
9. Third-Party Links
Our website may include links to other websites (like maps or booking platforms). We are not responsible for the privacy policies of those external sites.
10. Changes to This Policy
We may update this Privacy Policy when needed. Any changes will be posted on this page with the updated date at the top.
11. Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact us:
Hotel Royal Seven
58 L, Near Kalma Chowk Flyover, Block L Gulberg III, Lahore
Phone: 0315 5168884
Email: royalsevenhotel@gmail.com
Website: newkingstonhotel.com
